This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from https://www.freshmilkkefirgrains.com (the Website).
When you visit the Website, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device.
Additionally, as you browse the Website, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Website, and information about how you interact with the Website.
We refer to this automatically-collected information as 'Device Information'.
We collect Device Information using the following technologies:
https://www.allaboutcookies.org.
- 'Log files' track actions occurring on the Website, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
- 'Web beacons', ,tags', and 'pixels' are electronic files used to record information about how you browse the Website.
Additionally when you make a purchase or attempt to make a purchase through the Website, we collect certain information from you, including your name, billing address, shipping address, payment information (including your Paypal email address), email address, and phone number.
We refer to this information as 'Order Information'.
When we talk about 'Personal Information' in this Privacy Policy, we are talking both about Device Information and Order Information.
We use the Order Information that we collect generally to fulfill any orders placed through the Website (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations).
Additionally, we use this Order Information to:
Communicate with you;
Screen our orders for potential risk or fraud; and
When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Website (for example, by generating analytics about how our customers browse and interact with the Website, and to assess the success of our marketing and advertising campaigns).
We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, to fulfill any orders placed through the Website (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations).
Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
When you place an order through the Website, we will maintain your Order Information for our records unless and until you ask us to delete this information.
We maintain strict procedures and standards and take all reasonable steps to prevent unauthorised access to, or unauthorised modification or disclosure of, your personal information and to protect it from misuse or loss.
However, we do not guarantee that information sent over the internet is secure.
To the best of our ability we ensure that the personal information we collect, use and disclose is accurate, complete and up-to-date. If you believe that personal information that we hold about you is inaccurate, incomplete or out of date, please contact us at Customer Support and we will take all reasonable steps to correct the information.
You have a right to access your personal information. If you would like to do so, please let us know by contacting us at Customer Support. You will be required to put your request in writing for security reasons.
We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.